Legal

Terms of Use

Last updated: May 6, 2026

These Terms of Use (“Terms”) govern your access to and use of the Staffinity AI Agent Platform and related services (collectively, the “Service”) provided by Staffinity, LLC (“Staffinity,” “we,” “us,” or “our”), a Florida limited liability company headquartered in Palm Beach, FL. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Service, you confirm that you are at least 18 years old, have the authority to bind your organization to these Terms, and agree to comply with all applicable laws and regulations. If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Staffinity provides enterprise AI workplace agents deployed via Microsoft Teams, Slack, and other communication platforms. The Service integrates large language models (including Anthropic Claude) with your organization’s workflows, data systems, and communication channels to assist employees with operational tasks, information retrieval, and process automation.

3. Permitted Use

You may use the Service solely for your organization’s internal business purposes in accordance with these Terms and any applicable service agreement. You agree not to:

  • Use the Service to transmit unlawful, harmful, or fraudulent content
  • Attempt to circumvent security controls, access other tenants’ data, or reverse-engineer the Service
  • Use the Service to generate content that violates any applicable law or third-party rights
  • Resell, sublicense, or make the Service available to third parties without written consent
  • Use the Service in a manner that could damage, disable, or impair its infrastructure

4. AI-Generated Content

The Service uses artificial intelligence to generate responses and recommendations. You acknowledge that:

  • AI-generated content may be incomplete, inaccurate, or unsuitable for your specific circumstances
  • You are solely responsible for reviewing and validating any AI-generated output before acting on it
  • The Service should not be used as a substitute for professional legal, financial, medical, or regulatory advice
  • Staffinity does not warrant the accuracy, completeness, or fitness for purpose of any AI-generated content

5. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. Staffinity processes data in accordance with our Data Processing Agreement (DPA), available upon request. We implement enterprise-grade security controls including per-client data isolation, encryption at rest and in transit, and audit logging. Your data is never used to train shared AI models.

6. Intellectual Property

The Service, including all software, technology, trademarks, and content provided by Staffinity, is owned by or licensed to Staffinity and protected by applicable intellectual property laws. You retain ownership of all data and content you provide to the Service. You grant Staffinity a limited license to process your data solely to deliver the Service as described in your service agreement.

7. Confidentiality

Each party agrees to maintain the confidentiality of the other’s non-public information disclosed in connection with the Service and to use such information only to fulfill obligations under the applicable service agreement. This obligation survives termination of these Terms.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. STAFFINITY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAFFINITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. STAFFINITY’S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Staffinity, its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Term and Termination

These Terms remain in effect for the duration of your use of the Service. Staffinity may suspend or terminate your access to the Service immediately for cause, including material breach of these Terms, non-payment, or use that poses a security risk. Upon termination, your right to use the Service ceases immediately. Sections 6, 7, 8, 9, 10, and 13 survive termination.

12. Modifications

Staffinity reserves the right to modify these Terms at any time. We will provide reasonable notice of material changes via email or through the Service. Your continued use of the Service following notice of changes constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in Palm Beach County, Florida, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

14. Contact

For questions about these Terms, please contact:

Staffinity, LLC
Palm Beach, FL
legal@staffinity.io
staffinity.io