Question 1

Where does my data go when I use Staffinity?

Accepted Answer

Your data never leaves your environment. Every Staffinity client gets a dedicated AWS account with isolated compute, storage, and encryption keys. Your conversations, documents, and business data stay in your account — not Staffinity's shared infrastructure.

Question 2

How is Staffinity different from Microsoft Copilot or ChatGPT Enterprise?

Accepted Answer

Microsoft Copilot and ChatGPT Enterprise process your data on their shared cloud infrastructure. Staffinity runs inside your own dedicated AWS account. We also provide a fully managed service — we build, deploy, and maintain the agents for you — while Copilot and ChatGPT Enterprise are subscriptions that require your team to do the deployment work.

Question 3

How long does it take to deploy a Staffinity AI agent?

Accepted Answer

Most clients are live within 5 to 7 business days. We scope, build, and deploy — no 12-week consulting engagement required.

Question 4

Is Staffinity HIPAA compliant?

Accepted Answer

Staffinity offers a HIPAA-ready deployment option for healthcare clients, including PHI detection, circuit breaker controls, and Business Associate Agreements (BAAs). This is activated on a per-client basis after BAA execution.

Question 5

Does Staffinity support FINRA recordkeeping requirements?

Accepted Answer

Yes. Staffinity offers a FINRA-supportive deployment option that includes verbatim conversation archiving in WORM-compliant storage meeting SEC Rule 17a-4(f), per-interaction HMAC integrity sealing, and 6-year COMPLIANCE-mode retention. This is activated via a FINRA Client Addendum.

Question 6

Does Staffinity work inside Microsoft Teams?

Accepted Answer

Yes. Staffinity agents are provisioned as first-class Azure Bots inside your Microsoft Teams tenant. Unlike third-party connectors that send data to external platforms, Staffinity's agent is registered in your own tenant and enforces access through your existing Entra ID groups.

Question 7

What certifications does Staffinity hold?

Accepted Answer

Staffinity is CSA STAR Level 1 certified and CSA STAR for AI Level 1 certified. Our infrastructure passed the AWS Well-Architected Framework Review with zero high-risk findings. SOC 2 Type I is in progress.

Question 8

How does Staffinity price its services?

Accepted Answer

Staffinity uses a flat managed-service fee — not per-seat, per-query, or per-token pricing. Whether you have 10 users or 500, your cost is predictable and doesn't spike as your team grows. Contact us for a custom quote.

Capability		ChatGPT® Enterprise
Your data stays in your environment ChatGPT Enterprise processes data on OpenAI's infrastructure. Staffinity runs in your dedicated AWS account.	✅	❌
Dedicated per-client infrastructure Staffinity provides isolated compute and storage per client. ChatGPT Enterprise is shared infrastructure with logical separation.	✅	❌
FINRA Rule 17a-4 verbatim archiving Staffinity provides WORM-compliant archiving for broker-dealers. ChatGPT Enterprise has no equivalent.	✅	❌
HIPAA-ready deployment Staffinity offers PHI detection and BAAs. OpenAI does not offer a BAA for ChatGPT Enterprise.	✅	❌
Fully managed — build, deploy & maintain Staffinity manages the full deployment. ChatGPT Enterprise is a tool — you figure out the workflow.	✅	❌
Native Teams & Slack integration Staffinity agents live inside Teams and Slack as first-class bots. ChatGPT Enterprise is a separate interface.	✅	❌
Deployed in days Staffinity goes live in 5–7 days. ChatGPT Enterprise rollouts require internal implementation work.	✅	❌
CSA STAR certified Staffinity is CSA STAR and STAR for AI certified. OpenAI holds SOC 2 but not CSA STAR.	✅	❌
Mid-market flat pricing ChatGPT Enterprise pricing is per-seat and negotiated — designed for large organizations. Staffinity is a flat managed fee.	✅	❌

ChatGPT Enterprise gives you access to GPT models. Staffinity gives you a deployed, managed agent inside your own infrastructure.

Head-to-head: Staffinity vs. ChatGPT® Enterprise

The bottom line